Human Capability:Pastoral Skills

Awareness
You will develop your life skills and improve your ability to listen and understand those you encounter.

Course Information

Level: Awareness
Location: Shrivenham
School/Centre: Armed Forces Chaplaincy Centre
Course Code: AFCC-HC: Pstrl Skills
Duration: 4 days - residential
When: Multiple dates available

About this course

It is a brief, solution focused model of active listening which offers, in a very practical way, the broad knowledge and basic practise of listening skills.

You will be encouraged to engage with your personal experiences of loss and bereavement and as a result this course can be quite emotionally challenging.

What you will learn

  • an understanding of listening in the wider context of communication skills
  • an awareness of the barriers that inhibit effective interaction
  • the art of active listening
  • the art of asking questions
  • how to end conversations appropriately
  • the processes, emotions and tasks of mourning - differing forms of grief
  • to better understand the issues in dealing with bereavement and loss within the Services

How this course will help your career

The development of listening skills and effective facilitation will enable you to develop your personal and professional confidence and thus improve your performance and resilience in the workplace and elsewhere.

An enhanced understanding of loss and bereavement will develop personal resilience and increase your ability to not only manage yourself but those you encounter, lead or command in any sphere of life.

Entry requirements

Who can attend this course

  • Military

Military and designated MOD Civil Servants.

Qualifying criteria assessed by Chaplain Instructor (RAF)

Before you attend

Chaplain Instructor (RAF), AFCC will contact you prior to the course with details.

Additional information

How the course will be taught

  • Face-to-face/Residential

How you will be assessed

The course is not assessed but day 4 will evidence the formative development of participants through role-play exercises using active listening skills in a range of scenarios.